July 23, 2012

How to Write a Cease-and-Desist Letter

See the letter Jack Daniel sent to the author of a book whose cover mimics their Trademark.

What a great way to enforce your intellectual property rights -- friendly-like, reasonable and great for public relations.

July 20, 2012

Anyone who manages a Twitter account for a company or organization...

...must monitor the news. How did the person responsible for this account tweet at 9:20 AM without having looked at any news source this morning?