tag:blogger.com,1999:blog-30937353.post5625841847082379499..comments2022-12-19T18:35:40.664-07:00Comments on Plus-Profit Publicity: When Sales Is Also Customer ServiceMilton Ribackhttp://www.blogger.com/profile/09923734443692079028noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-30937353.post-19320978873630009062010-12-10T00:24:02.387-07:002010-12-10T00:24:02.387-07:00I think your example demonstrates the importance o...I think your example demonstrates the importance of presenting customers with recommendations that are relevant to them: you wanted to stay on a 6-month cleaning schedule and your dentist's office was simply suggesting that you did so. They knew what you wanted and aggressively sought a way to give it to you, even though you weren't ready to seek it out for yourself. So, how can one increase sales while leaving the customers thankful? Interpret, intuit, and just plain be one step ahead of them! Apparently, they will thank you for it later. :-)<br /><br />-MarissaMarissanoreply@blogger.com